The Residents’ Council have had another very busy year, and should be rightly proud of what they’ve accomplished.
We’ve scrutinised a number of operational areas that directly affect our residents, such as fixed term tenancies, property services, and the call centre, Connect.
However, over the summer, the government announced measures that may change social housing forever.
As I see it, social housing is about not only providing affordable homes for me, but also for my children, and theirs, if they need it.
Therefore the involvement of residents in the strategic as well as operational future of Sovereign will be crucial as the organisation faces these challenges in the years ahead.